Nielsen Ford of Sussex has been a trusted name among local dealerships for over seven years, creating a welcoming and stress-free environment for all customers. Our commitment to excellence is evident in every aspect of our dealership, from our friendly staff to our state-of-the-art facilities.
Don't hesitate to schedule a test-drive at our Ford dealership in Sussex to see how you can upgrade to a new, used or Certified Pre-Owned Ford model today! Our dealership is designed to make you feel at home. As soon as you walk through the door, you’ll be greeted by our dedicated team, ready to assist you with your automotive needs.
Here are some of the comforts we provide to enhance your experience:
- Complimentary Coffee and Snacks: Enjoy a selection of refreshments while you shop or wait for service. Our staff will bring it to you, ensuring you feel relaxed and catered to.
- Brand-New Waiting Area: Our recently renovated waiting area offers a modern, comfortable space for you to unwind.
- Ford Pickup & Delivery™: We make servicing your vehicle convenient with our pickup and delivery service, so you can focus on what matters most.
Award-Winning Ford Service You Can Trust
Nielsen Ford of Sussex is proud to be a recipient of the Ford President's Award, a recognition awarded to dealerships that excel in customer service and satisfaction. This prestigious award is given to a select few out of over 5,000 Ford dealerships nationwide, highlighting our dedication to providing an exceptional customer experience. To qualify, we consistently meet high sales performance and customer service ratings, ensuring you receive the best care possible.
Nielsen Ford of Sussex Community Commitment
We believe in giving back to our community and promoting sustainable practices. Here’s how we contribute:
- Drive 4 UR School: For every test-drive taken at our dealership, we donate to local schools, supporting education in our community.
- Public EV Chargers: We offer Level 2 and 3 EV charging stations, making it easy for electric vehicle owners to charge their cars while they shop or service their vehicles.
- Expert EV Technicians: Our team is trained to handle Ford electric vehicle maintenance, ensuring your Mustang Mach-E or F-150 Lightning runs smoothly.
When you purchase a vehicle from us, we schedule your first Ford service appointment right away, making it easy to keep your new or used car in top condition. We even have loaner cars available, as well as a shuttle service to make scheduling your service appointments as convenient as possible.
Need translation support? Our bilingual staff members speak Spanish and Italian, ensuring clear communication and a more comfortable experience for all customers. We strive to make every visit enjoyable and accommodating, regardless of language barriers.
Experience the Nielsen Ford Difference
Choosing Nielsen Ford of Sussex means choosing a dealership that prioritizes your comfort and satisfaction. From our award-winning service to our community involvement, we are dedicated to providing an exceptional automotive experience. Visit us today and discover why so many customers trust us for their vehicle needs!
Learn More: Value Your Trade | Ford Blue Advantage