Why Buy From Nielsen Ford

Best Customer Service

The team of sales, finance, and service professionals at our Sussex, NJ dealership go above and beyond to deliver exceptional customer service, every time. We're proud of the service we provide our customers, and we have the people to back it up. Be sure to check out our Google reviews for further proof of our dedication to serving customers like you.

Transparent Pricing

We pride ourselves on making the car buying process as easy as possible. And that starts with fully transparent pricing on all of our new Ford inventory and stock of used cars, trucks, and SUVs. We will do everything in our power to ensure that you know all the pricing details of your deal before stepping foot in the dealership. Should you have questions regarding online pricing, we have live advisors available 24/7 to answer any questions you may have. Your 100% customer satisfaction is our goal.

Online Purchasing

We take care of a lot of essential business online these days, including filing our taxes and purchasing household items. Now you can add buying a new vehicle to that list. Thanks to a suite of technology here on our website we call Your Key, you can complete the car buying process digitally from home. Explore payments, see the value of your trade-in, check for applicable rebates, opt in to vehicle service and protection plans, apply for financing, and schedule a test drive or reserve the vehicle for pickup or home delivery.

Trade-In Process

Have an old set of wheels lying around that you're ready to trade in and use its value towards your new purchase? We can help. We offer honest, transparent trade-in transactions, and we provide the convenience and security of online trade appraisals powered by TradePending. Take advantage of our confidential, online trade-in tool to learn more about the value of your car today.

Lender Relationships

When it comes to financing, that's where our lease loan and specialists step in. We're here to help you by going over every option clearly and will work hard to find the right plan for you. And as part of the Nielsen Automotive Group, Nielsen Ford can leverage the group's size and existing lender relationships to ensure you get approved. We have access to over 80 lenders in our lender network. Working together, these lenders can assist you in getting into the new Ford or pre-owned vehicle of your dreams.

Home Services Options

At home or in-store, Nielsen Ford is here for you. Whether you're ready to purchase your new vehicle or your current vehicle needs servicing, we offer flexible, convenient options for our busy customers. Discover what remote services you can take advantage of today.

Contactless Service

Take advantage of our contactless nighttime drop-off and pickup option. First, schedule your service appointment online. Then drop off your vehicle the night before your scheduled appointment and leave your keys in our secure dropbox. Payment is handled over the phone once the service is completed. Pick up your vehicle the night of service completion.

  1. Nielsen Ford

    375 NJ-23
    Sussex, NJ 07461

    • Sales: (973) 702-8000
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Get in touch

  • Contact our Sales Department at: (973) 702-8000
  • Contact our Service Department at: (973) 702-8000
  • Monday8:30 AM - 8:00 PM
  • Tuesday8:30 AM - 8:00 PM
  • Wednesday8:30 AM - 8:00 PM
  • Thursday8:30 AM - 8:00 PM
  • Friday8:30 AM - 8:00 PM
  • Saturday8:30 AM - 6:00 PM
  • SundayClosed